Terms and Conditions

1. Terms & Conditions

• By accessing or using the Garden Herbals website or purchasing products from us, you agree to these Terms & Conditions and our Privacy Policy.
   
• You must be of legal age in your jurisdiction to place an order.
   
• All product descriptions and images are for illustrative purposes; actual products may vary.
   
• We may refuse or cancel orders at our discretion (fraud prevention, errors, stock limits).
   
• Prices, shipping rates, and availability are subject to change.
   
• Payments must be made through accepted methods; you confirm authorization to use your payment method.
   
• Shipping times are estimates only; risk of loss passes once items are delivered to the carrier.
   
• You agree to use our site lawfully and not infringe upon our intellectual property.
   
• All content on the site is owned or licensed by Garden Herbals and cannot be copied without written consent.
   
• Garden Herbals disclaims warranties to the fullest extent permitted by law; use of products is at your own risk.
   
• We are not liable for indirect or consequential damages.
   
• Disputes will be governed by the laws of [Your State/Country].
   

2. Return & Refund Policy

• Returns must be initiated within [X days] of delivery.
   
• Products must be unused, unopened, and in original packaging unless defective.
   
• Certain products (such as opened supplements or perishable items) may not be eligible.
   
• Customers are responsible for return shipping unless the error was ours or the item is defective.
   
• Refunds are processed to the original payment method once the return is inspected, minus shipping costs.
   
• Defective or damaged products must be reported within [X days] with proof (photos, order number).
   
• Exchanges may be offered when stock allows.
   
• Cancellations are allowed before an order ships; after shipment, standard return rules apply.
   

3. Privacy Policy

• We collect personal information (name, email, shipping/billing address, payment details) to process orders.
   
• We also collect data about how you use our site (IP, browser type, cookies, analytics).
   
• Information is used to process orders, provide customer support, personalize your experience, and improve services.
   
• We may share data with service providers (payment processors, shipping carriers, IT services), or when legally required.
   
• We protect your data with reasonable security measures but cannot guarantee 100% security.
   
• Your rights may include requesting access, correction, deletion, or restriction of your data depending on your jurisdiction.
   
• You may opt out of marketing communications at any time.
   
• We may transfer your data outside your country with safeguards in place.
   
• Policy updates will be posted on our site with a “Last Updated” date.
   

4. Disclaimers

• Our products and information are for educational purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
   
• Always consult with a qualified healthcare provider before using herbal supplements, especially if pregnant, nursing, on medication, or with medical conditions.
   
• Garden Herbals is not responsible for misuse of products.
   

5. Shipping Policy

• Orders are processed within [X business days] and shipped via [carrier options].
   
• Estimated delivery times are provided at checkout but are not guaranteed.
   
• We are not responsible for delays caused by carriers, customs, or events beyond our control.
   
• Risk of loss transfers to the customer once the order is handed to the carrier.
   

6. Intellectual Property

• All logos, product names, packaging, text, and images are the property of Garden Herbals.
   
• You may not copy, reproduce, or distribute any content without prior written consent.
   

7. Limitation of Liability

• To the fullest extent allowed by law, Garden Herbals is not liable for indirect, incidental, or consequential damages arising from product use or site access.
   
• Nothing in this policy limits liability for fraud, willful misconduct, or personal injury caused by negligence.
   

8. Governing Law

• These policies are governed by the laws of [Your State/Country].
   
• Any disputes will be handled in the courts of [Your Jurisdiction].